What is ERIK'S Boot Love Guarantee?
At ERIK’S, we want you to be completely satisfied with your purchase. If you don’t love your ski or snowboard boots, we’ll gladly exchange them for a different model or size.
Which Boots Qualify?
ERIK'S Boot Love Guarantee is valid on any current model year (non-closeout) ski or snowboard boots. Boots must be accompanied by an ERIK'S receipt dated within the last 30 days. If the boot is purchased on eriksbikeshop.com, the customer is responsible for return shipping to ERIK'S. New boots must be of equal or greater value. The customer is responsible for the difference in price should the new boot be of greater value. Closeout ski or snowboard boots do not qualify.
How Do I Get the Right Ski or Snowboard Boot for Me?
Swing by one of our stores or check out our selection of ski boots or snowboard boots online. It is important to have a boot that fits you correctly to achieve maximum control over your snowboard or skis. Boots should maintain a snug hold and keep your foot stationary but not constrict or cut off circulation. More questions about fit? Contact ERIK’s Brain Trust! Our world-class customer support team is available to provide expert advice via chat, email, or phone.
Shop qualifying ski boots or snowboard boots to find the boots you love today!
Details
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Ski and snowboard boots must be purchased from ERIK'S to qualify for the Boot Love Guarantee.
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Valid only on current season product, excludes closeout products.
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Guarantee valid only on original purchase; no more than one exchange.
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Boots must be accompanied by an ERIK'S receipt dated within the last 30 days.
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Adequate feedback must be provided as to why the boots did not work.
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New boots must be of equal or higher value to the original boots. No refunds are offered on used boots.
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Broken or damaged boots are not eligible for exchange.
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For orders placed on eriksbikeshop.com, the customer is responsible for return shipping charges.
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Boots purchased on eriksbikeshop.com can be exchanged at any ERIK’S location.